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Shipping & Returns

All of the products shipped from our store are sent through international airmail, and comply with international mail regulations in regard to the sale and shipping of duty-free products internationally.

We offer Regular Shipping with Insurance which costs $8.99 per carton. Insurance guarantees you get replacements for events such as shipments getting lost, confiscated or held up in a postal facility for over 35 days.

Shipment time is from the date your order is shipped. Orders are shipped once they are fully funded, with e-check this takes 5 to 7 business days from the date your order is sent for processing.

Each product ordered in our store is sent in its own package, this ensures that the restrictions that apply to weight and value for duty free products is not surpassed.

Every package is packaged separately, and for security reasons, sent one package per shipment. This means your parcels will arrive in intervals.

Please remember to include your full shipping address when filling out the order form, to ensure that you receive your products as fast as possible.

To obtain more information, please call us on: 315-707-4477 (Monday to Friday 7.00 a.m. to 7.00 p.m. EST; also: Saturdays from 8:30 a.m. till 4 p.m EST)

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